Privacy Policy

This Privacy Policy describes how NaviPos ResellerHub ("we", "us", or "our") collects, uses, and protects your information.

Information We Collect

Personal Information

• Name, email address, and contact information
• Business information and registration details
• Payment information and transaction history
• Hardware fingerprints for license validation

Usage Data

• Login times and session information
• IP addresses and device information
• License usage patterns and statistics

How We Use Your Information

We use your information to:

• Provide and maintain our services
• Process payments and manage licenses
• Send important notifications and updates
• Provide customer support and technical assistance
• Improve our services and develop new features
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only when:

• You explicitly consent
• Required by law
• Necessary to protect our rights or prevent fraud
• Working with trusted service providers

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations.

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Object to processing of your data
• Request data portability
• Withdraw consent where applicable

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized services.

Third-Party Services

Our services may integrate with third-party services such as payment processors and communication platforms.

International Data Transfers

Your information may be transferred to and processed in countries other than your own.

Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through our services.

Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@navipos.co.ke